Shipping & Delivery

Shipping rates & times.

Please allow 1-3 business days to process your order before shipping. Delivery times depend on your chosen method:. Shipping Within Continental U.S. Only:. Economy (3-7 business days). Order Value. Cost. $0-$45. $4.99. $45+. Free. Express (2-3 busine

Order tracking.

Track Your Order in 3 Ways:. Important Notes:

International shipping.

Currently, we only ship to addresses within the contiguous United States. We cannot ship to Alaska, Hawaii, Puerto Rico, American Samoa, Guam, Marshall Islands, Northern Mariana Islands, Rhode Island, U.S. Virgin Islands, or Armed Forces locations (A

Package returned to sender.

If your package was returned to us, please email [email protected] with your order number and let us know if you prefer a refund or for us to reship your order (reshipment may incur additional fees if the return was due to an incorrect/incomple

"Delivered" but not received.

We understand this is frustrating! Please try these steps:

Package lost.

Please email [email protected] with your order number, a description of the tracking issue, and whether you prefer a reshipment (if available) or a refund. We will investigate with the carrier. Once the carrier confirms loss or excessive delay,

Order delayed.

If your order hasn't arrived within the expected timeframe (processing time + shipping time), please contact us at [email protected] with your order number. We'll investigate and provide an update. For general shipping time information, please

Change address in transit?

Unfortunately, we cannot change the shipping address once the order is in transit with the carrier. If the original address is valid, the carrier will deliver it there. Upon delivery, you may be able to arrange a pickup or forward the package through

Delivered to a wrong address.

We sincerely apologize for this error. Please email us immediately at [email protected] with your order number and whether you prefer a reshipment (if available) or a refund. We will investigate the cause of the incorrect delivery. If the error

Missing item from order.

First, check your Shipping Confirmation email or track your order via the "Track Order" button on our Help Center or log in My Account to see if your order was split into multiple shipments. If all shipments show as delivered and you are still missin