Shipping rates & times.

Track Your Order in 3 Ways:. Important Notes:

Track Your Order in 3 Ways:<ul><li>Email Notification: Once your order is placed, you&apos;ll receive a confirmation email. A follow-up email with tracking details will be sent once your order ships. Use the tracking number provided to monitor your package&apos;s progress.</li><li>Help Center: You can also track your order directly through our website by clicking the &quot;Track Order&quot; button at the top of the <a href="https://luciphiapet.com/pages/help-center" target="_blank" rel="noopener noreferrer">Help Center</a> page.</li><li>My Account: Log in to &quot;<a href="https://luciphiapet.gorgias.help/en-US" target="_blank" rel="noopener noreferrer">My Account</a>&quot;&#xA0; and access the real-time order status.</li></ul>Important Notes:<ul><li>Please allow 24-48 hours after shipment for carrier systems to display initial tracking information.urs to appear.&#xA0;</li><li>Items purchased together may ship in separate packages. Each package will have its own tracking number included in your shipping email.</li></ul>

Order tracking.

Currently, we only ship to addresses within the contiguous United States. We cannot ship to Alaska, Hawaii, Puerto Rico, American Samoa, Guam, the Marshall Islands, the Northern Mariana Islands, the U.S. Virgin Islands, or Armed Forces locations (Ame

<article data-clipboard-cangjie="[&quot;root&quot;,{},[&quot;p&quot;,{&quot;uuid&quot;:&quot;mdzf78dp0i02t9uxyx87&quot;},[&quot;span&quot;,{&quot;data-type&quot;:&quot;text&quot;},[&quot;span&quot;,{&quot;sz&quot;:11,&quot;szUnit&quot;:&quot;pt&quot;,&quot;color&quot;:&quot;#7e7F7F&quot;,&quot;data-type&quot;:&quot;leaf&quot;},&quot;Currently, we only ship to addresses within the contiguous United States. We cannot ship to Alaska, Hawaii, Puerto Rico, American Samoa, Guam, Marshall Islands, Northern Mariana Islands, Rhode Island, U.S. Virgin Islands, or Armed Forces locations (Americas, Europe, Pacific). Customers outside the contiguous U.S. can contact &quot;]],[&quot;a&quot;,{&quot;href&quot;:&quot;mailto:service@luciphiapet.com&quot;,&quot;uuid&quot;:&quot;me1288w6tblykn0yb3&quot;},[&quot;span&quot;,{&quot;data-type&quot;:&quot;text&quot;},[&quot;span&quot;,{&quot;sz&quot;:11,&quot;szUnit&quot;:&quot;pt&quot;,&quot;color&quot;:&quot;#7e7F7F&quot;,&quot;data-type&quot;:&quot;leaf&quot;},&quot;service@luciphiapet.com&quot;]]],[&quot;span&quot;,{&quot;data-type&quot;:&quot;text&quot;},[&quot;span&quot;,{&quot;sz&quot;:11,&quot;szUnit&quot;:&quot;pt&quot;,&quot;color&quot;:&quot;#7e7F7F&quot;,&quot;data-type&quot;:&quot;leaf&quot;},&quot; for potential future options.&quot;]]]]" data-identifier-application__slash__x-cangjie-fragment="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" data-identifier-application__slash__x-doc-key="4EZlweZzE3EpgqxA" id="isPasted">Currently, we only ship to addresses within the contiguous United States. We cannot ship to Alaska, Hawaii, Puerto Rico, American Samoa, Guam, the Marshall Islands, the Northern Mariana Islands, the U.S. Virgin Islands, or Armed Forces locations (Americas, Europe, Pacific).&#xA0;Customers outside the contiguous U.S. can contact&#xA0;<a href="mailto:service@luciphiapet.com">service@luciphiapet.com</a>&#xA0;for potential future options.</article>

International shipping.

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We&apos;ll process your request promptly after verification.&quot;]]]]" 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data-identifier-application__slash__x-doc-key="4EZlweZzE3EpgqxA" id="isPasted">If your package was returned to us, please email&#xA0;<a href="mailto:service@luciphiapet.com">service@luciphiapet.com</a>&#xA0;with your&#xA0;order number&#xA0;and let us know if you prefer a&#xA0;refund&#xA0;or for us to&#xA0;reship&#xA0;your order (reshipment may incur additional fees if the return was due to an incorrect/incomplete address).&#xA0;We&apos;ll process your request promptly after verification.</article>

Package returned to sender.

<article data-clipboard-cangjie="[&quot;root&quot;,{},[&quot;p&quot;,{&quot;jc&quot;:&quot;left&quot;,&quot;ind&quot;:{},&quot;spacing&quot;:{},&quot;uuid&quot;:&quot;me12cfrp5elclyl3qa5&quot;},[&quot;span&quot;,{&quot;data-type&quot;:&quot;text&quot;},[&quot;span&quot;,{&quot;sz&quot;:12,&quot;szUnit&quot;:&quot;pt&quot;,&quot;color&quot;:&quot;#7e7F7F&quot;,&quot;data-type&quot;:&quot;leaf&quot;},&quot;We understand this is frustrating! Please try these steps:&quot;]]],[&quot;p&quot;,{&quot;list&quot;:{&quot;listId&quot;:&quot;n3uy6553i0n&quot;,&quot;level&quot;:0,&quot;symbolStyle&quot;:{},&quot;extraData&quot;:{},&quot;listStyleType&quot;:&quot;SCIR_ECIR_SREC&quot;,&quot;listStyle&quot;:{&quot;format&quot;:&quot;bullet&quot;,&quot;text&quot;:&quot;&#x25CF;&quot;,&quot;align&quot;:&quot;left&quot;},&quot;hideSymbol&quot;:false,&quot;isTaskList&quot;:false,&quot;isOrdered&quot;:false},&quot;ind&quot;:{},&quot;spacing&quot;:{},&quot;uuid&quot;:&quot;me12cfrp2dpkst05ovv&quot;},[&quot;span&quot;,{&quot;data-type&quot;:&quot;text&quot;},[&quot;span&quot;,{&quot;sz&quot;:11,&quot;szUnit&quot;:&quot;pt&quot;,&quot;color&quot;:&quot;#7e7F7F&quot;,&quot;data-type&quot;:&quot;leaf&quot;},&quot;Check all potential delivery spots: mailbox, porch, front/back doors, garage, apartment office/reception.&quot;]]],[&quot;p&quot;,{&quot;list&quot;:{&quot;listId&quot;:&quot;n3uy6553i0n&quot;,&quot;level&quot;:0,&quot;symbolStyle&quot;:{},&quot;extraData&quot;:{},&quot;listStyleType&quot;:&quot;SCIR_ECIR_SREC&quot;,&quot;listStyle&quot;:{&quot;format&quot;:&quot;bullet&quot;,&quot;text&quot;:&quot;&#x25CF;&quot;,&quot;align&quot;:&quot;left&quot;},&quot;hideSymbol&quot;:false,&quot;isTaskList&quot;:false,&quot;isOrdered&quot;:false},&quot;ind&quot;:{},&quot;spacing&quot;:{},&quot;uuid&quot;:&quot;me12cfrqclsdeguadth&quot;},[&quot;span&quot;,{&quot;data-type&quot;:&quot;text&quot;},[&quot;span&quot;,{&quot;sz&quot;:11,&quot;szUnit&quot;:&quot;pt&quot;,&quot;color&quot;:&quot;#7e7F7F&quot;,&quot;data-type&quot;:&quot;leaf&quot;},&quot;Ask neighbors, household members, or building staff if they accepted it.&quot;]]],[&quot;p&quot;,{&quot;list&quot;:{&quot;listId&quot;:&quot;n3uy6553i0n&quot;,&quot;level&quot;:0,&quot;symbolStyle&quot;:{},&quot;extraData&quot;:{},&quot;listStyleType&quot;:&quot;SCIR_ECIR_SREC&quot;,&quot;listStyle&quot;:{&quot;format&quot;:&quot;bullet&quot;,&quot;text&quot;:&quot;&#x25CF;&quot;,&quot;align&quot;:&quot;left&quot;},&quot;hideSymbol&quot;:false,&quot;isTaskList&quot;:false,&quot;isOrdered&quot;:false},&quot;ind&quot;:{},&quot;spacing&quot;:{},&quot;uuid&quot;:&quot;me12cfrq2blovh5lss5&quot;},[&quot;span&quot;,{&quot;data-type&quot;:&quot;text&quot;},[&quot;span&quot;,{&quot;sz&quot;:11,&quot;szUnit&quot;:&quot;pt&quot;,&quot;color&quot;:&quot;#7e7F7F&quot;,&quot;data-type&quot;:&quot;leaf&quot;},&quot;Contact the shipping carrier (using the tracking number) to inquire about the specific delivery location or file a trace/claim.&quot;]]],[&quot;p&quot;,{&quot;list&quot;:{&quot;listId&quot;:&quot;n3uy6553i0n&quot;,&quot;level&quot;:0,&quot;symbolStyle&quot;:{},&quot;extraData&quot;:{},&quot;listStyleType&quot;:&quot;SCIR_ECIR_SREC&quot;,&quot;listStyle&quot;:{&quot;format&quot;:&quot;bullet&quot;,&quot;text&quot;:&quot;&#x25CF;&quot;,&quot;align&quot;:&quot;left&quot;},&quot;hideSymbol&quot;:false,&quot;isTaskList&quot;:false,&quot;isOrdered&quot;:false},&quot;ind&quot;:{},&quot;spacing&quot;:{},&quot;uuid&quot;:&quot;me12cfrra3ie9fes889&quot;},[&quot;span&quot;,{&quot;data-type&quot;:&quot;text&quot;},[&quot;span&quot;,{&quot;sz&quot;:11,&quot;szUnit&quot;:&quot;pt&quot;,&quot;color&quot;:&quot;#7e7F7F&quot;,&quot;data-type&quot;:&quot;leaf&quot;},&quot;If steps 1-3 are unsuccessful after&#xA0;&quot;],[&quot;span&quot;,{&quot;bold&quot;:true,&quot;sz&quot;:11,&quot;szUnit&quot;:&quot;pt&quot;,&quot;color&quot;:&quot;#7e7F7F&quot;,&quot;data-type&quot;:&quot;leaf&quot;},&quot;24-48 hours&quot;],[&quot;span&quot;,{&quot;sz&quot;:11,&quot;szUnit&quot;:&quot;pt&quot;,&quot;color&quot;:&quot;#7e7F7F&quot;,&quot;data-type&quot;:&quot;leaf&quot;},&quot;, contact us at&#xA0;&quot;]],[&quot;a&quot;,{&quot;href&quot;:&quot;https://mailto:service@luciphiapet.com/&quot;,&quot;uuid&quot;:&quot;me12cfrrvciji1e3of&quot;},[&quot;span&quot;,{&quot;data-type&quot;:&quot;text&quot;},[&quot;span&quot;,{&quot;bold&quot;:true,&quot;sz&quot;:11,&quot;szUnit&quot;:&quot;pt&quot;,&quot;color&quot;:&quot;#7e7F7F&quot;,&quot;data-type&quot;:&quot;leaf&quot;},&quot;service@luciphiapet.com&quot;]]],[&quot;span&quot;,{&quot;data-type&quot;:&quot;text&quot;},[&quot;span&quot;,{&quot;sz&quot;:11,&quot;szUnit&quot;:&quot;pt&quot;,&quot;color&quot;:&quot;#7e7F7F&quot;,&quot;data-type&quot;:&quot;leaf&quot;},&quot; with your order number and details. We&apos;ll assist you further.&quot;]]]]" 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data-identifier-application__slash__x-doc-key="4EZlweZzE3EpgqxA" id="isPasted">We understand this is frustrating! Please try these steps:<ul><li>Check all potential delivery spots: mailbox, porch, front/back doors, garage, apartment office/reception.</li><li>Ask neighbors, household members, or building staff if they accepted it.</li><li>Contact the shipping carrier (using the tracking number) to inquire about the specific delivery location or file a trace/claim.</li><li>If steps 1-3 are unsuccessful after&#xA0;24-48 hours, contact us at&#xA0;<a href="mailto:service@luciphiapet.com">service@luciphiapet.com</a>&#xA0;with your order number and details. We&apos;ll assist you further.</li></ul></article>

"Delivered" but not received.

<article data-clipboard-cangjie="[&quot;root&quot;,{},[&quot;p&quot;,{&quot;uuid&quot;:&quot;mdzf9cdo3gqkxz0ln7i&quot;},[&quot;span&quot;,{&quot;data-type&quot;:&quot;text&quot;},[&quot;span&quot;,{&quot;sz&quot;:11,&quot;szUnit&quot;:&quot;pt&quot;,&quot;color&quot;:&quot;#7e7F7F&quot;,&quot;data-type&quot;:&quot;leaf&quot;},&quot;Please email&#xA0;&quot;]],[&quot;a&quot;,{&quot;href&quot;:&quot;https://mailto:service@luciphiapet.com/&quot;,&quot;uuid&quot;:&quot;me12cvovk7a9crhnhh&quot;},[&quot;span&quot;,{&quot;data-type&quot;:&quot;text&quot;},[&quot;span&quot;,{&quot;bold&quot;:true,&quot;sz&quot;:11,&quot;szUnit&quot;:&quot;pt&quot;,&quot;color&quot;:&quot;#7e7F7F&quot;,&quot;data-type&quot;:&quot;leaf&quot;},&quot;service@luciphiapet.com&quot;]]],[&quot;span&quot;,{&quot;data-type&quot;:&quot;text&quot;},[&quot;span&quot;,{&quot;sz&quot;:11,&quot;szUnit&quot;:&quot;pt&quot;,&quot;color&quot;:&quot;#7e7F7F&quot;,&quot;data-type&quot;:&quot;leaf&quot;},&quot;&#xA0;with your&#xA0;&quot;],[&quot;span&quot;,{&quot;bold&quot;:true,&quot;sz&quot;:11,&quot;szUnit&quot;:&quot;pt&quot;,&quot;color&quot;:&quot;#7e7F7F&quot;,&quot;data-type&quot;:&quot;leaf&quot;},&quot;order number&quot;],[&quot;span&quot;,{&quot;sz&quot;:11,&quot;szUnit&quot;:&quot;pt&quot;,&quot;color&quot;:&quot;#7e7F7F&quot;,&quot;data-type&quot;:&quot;leaf&quot;},&quot;, a description of the tracking issue, and whether you prefer a&#xA0;&quot;],[&quot;span&quot;,{&quot;bold&quot;:true,&quot;sz&quot;:11,&quot;szUnit&quot;:&quot;pt&quot;,&quot;color&quot;:&quot;#7e7F7F&quot;,&quot;data-type&quot;:&quot;leaf&quot;},&quot;reshipment&quot;],[&quot;span&quot;,{&quot;sz&quot;:11,&quot;szUnit&quot;:&quot;pt&quot;,&quot;color&quot;:&quot;#7e7F7F&quot;,&quot;data-type&quot;:&quot;leaf&quot;},&quot;&#xA0;(if available) or a&#xA0;&quot;],[&quot;span&quot;,{&quot;bold&quot;:true,&quot;sz&quot;:11,&quot;szUnit&quot;:&quot;pt&quot;,&quot;color&quot;:&quot;#7e7F7F&quot;,&quot;data-type&quot;:&quot;leaf&quot;},&quot;refund&quot;],[&quot;span&quot;,{&quot;sz&quot;:11,&quot;szUnit&quot;:&quot;pt&quot;,&quot;color&quot;:&quot;#7e7F7F&quot;,&quot;data-type&quot;:&quot;leaf&quot;},&quot;. We will investigate with the carrier. Once the carrier confirms loss or excessive delay, we will proceed based on your preference. We appreciate your patience during this process.&quot;]]]]" data-identifier-application__slash__x-cangjie-fragment="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data-identifier-application__slash__x-doc-key="4EZlweZzE3EpgqxA" id="isPasted">Please email&#xA0;<a href="mailto:service@luciphiapet.com">service@luciphiapet.com</a>&#xA0;with your&#xA0;order number, a description of the tracking issue, and whether you prefer a&#xA0;reshipment&#xA0;(if available) or a&#xA0;refund. We will investigate with the carrier. Once the carrier confirms loss or excessive delay, we will proceed based on your preference. We appreciate your patience during this process.</article>

Package lost.

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We&apos;ll investigate and provide an update.&quot;]]],[&quot;p&quot;,{&quot;uuid&quot;:&quot;me12d90gj8w3iao7kle&quot;},[&quot;span&quot;,{&quot;data-type&quot;:&quot;text&quot;},[&quot;span&quot;,{&quot;sz&quot;:11,&quot;szUnit&quot;:&quot;pt&quot;,&quot;color&quot;:&quot;#7e7F7F&quot;,&quot;data-type&quot;:&quot;leaf&quot;},&quot;For general shipping time information, please visit our [Shipping Policy].&quot;]]]]" data-identifier-application__slash__x-cangjie-fragment="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" data-identifier-application__slash__x-doc-key="4EZlweZzE3EpgqxA" id="isPasted">If your order hasn&apos;t arrived within the expected timeframe (processing time + shipping time), please contact us at&#xA0;<a href="mailto:service@luciphiapet.com">service@luciphiapet.com</a>&#xA0;with your order number. We&apos;ll investigate and provide an update.For general shipping time information, please visit our&#xA0;<a href="https://luciphiapet.com/pages/help-center?hcUrl=%252Fen-US%252Fshipping-rates-and-times-2148136" target="_blank" rel="noopener noreferrer">Shipping Policy</a>.</article>

Order delayed.

<article data-clipboard-cangjie="[&quot;root&quot;,{},[&quot;p&quot;,{&quot;jc&quot;:&quot;left&quot;,&quot;ind&quot;:{},&quot;spacing&quot;:{},&quot;uuid&quot;:&quot;me12dgtlsviiwjwhbp&quot;},[&quot;span&quot;,{&quot;data-type&quot;:&quot;text&quot;},[&quot;span&quot;,{&quot;sz&quot;:10,&quot;szUnit&quot;:&quot;pt&quot;,&quot;color&quot;:&quot;#7e7F7F&quot;,&quot;data-type&quot;:&quot;leaf&quot;},&quot;Unfortunately,&#xA0;&quot;],[&quot;span&quot;,{&quot;bold&quot;:true,&quot;sz&quot;:10,&quot;szUnit&quot;:&quot;pt&quot;,&quot;color&quot;:&quot;#7e7F7F&quot;,&quot;data-type&quot;:&quot;leaf&quot;},&quot;we cannot change the shipping address once the order is in transit&quot;],[&quot;span&quot;,{&quot;sz&quot;:10,&quot;szUnit&quot;:&quot;pt&quot;,&quot;color&quot;:&quot;#7e7F7F&quot;,&quot;data-type&quot;:&quot;leaf&quot;},&quot;&#xA0;with the carrier.&quot;]]],[&quot;p&quot;,{&quot;list&quot;:{&quot;listId&quot;:&quot;91n4nnsyfba&quot;,&quot;isOrdered&quot;:false,&quot;level&quot;:0,&quot;listStyle&quot;:{&quot;format&quot;:&quot;bullet&quot;,&quot;text&quot;:&quot;&#x25CF;&quot;,&quot;align&quot;:&quot;left&quot;},&quot;symbolStyle&quot;:{&quot;sz&quot;:10}},&quot;ind&quot;:{},&quot;spacing&quot;:{},&quot;uuid&quot;:&quot;me12dgtmif9bbccaa8a&quot;},[&quot;span&quot;,{&quot;data-type&quot;:&quot;text&quot;},[&quot;span&quot;,{&quot;sz&quot;:10,&quot;szUnit&quot;:&quot;pt&quot;,&quot;color&quot;:&quot;#7e7F7F&quot;,&quot;data-type&quot;:&quot;leaf&quot;},&quot;If the original address is valid, the carrier will deliver it there.&quot;]]],[&quot;p&quot;,{&quot;list&quot;:{&quot;listId&quot;:&quot;91n4nnsyfba&quot;,&quot;isOrdered&quot;:false,&quot;level&quot;:0,&quot;listStyle&quot;:{&quot;format&quot;:&quot;bullet&quot;,&quot;text&quot;:&quot;&#x25CF;&quot;,&quot;align&quot;:&quot;left&quot;},&quot;symbolStyle&quot;:{&quot;sz&quot;:10}},&quot;ind&quot;:{},&quot;spacing&quot;:{},&quot;uuid&quot;:&quot;me12dgtmkvdvw4h7v9&quot;},[&quot;span&quot;,{&quot;data-type&quot;:&quot;text&quot;},[&quot;span&quot;,{&quot;sz&quot;:10,&quot;szUnit&quot;:&quot;pt&quot;,&quot;color&quot;:&quot;#7e7F7F&quot;,&quot;data-type&quot;:&quot;leaf&quot;},&quot;Upon delivery, you may be able to arrange a pickup or forward the package through your local post office or the carrier&apos;s website/app.&quot;]]],[&quot;p&quot;,{&quot;list&quot;:{&quot;listId&quot;:&quot;91n4nnsyfba&quot;,&quot;isOrdered&quot;:false,&quot;level&quot;:0,&quot;listStyle&quot;:{&quot;format&quot;:&quot;bullet&quot;,&quot;text&quot;:&quot;&#x25CF;&quot;,&quot;align&quot;:&quot;left&quot;},&quot;symbolStyle&quot;:{&quot;sz&quot;:10}},&quot;ind&quot;:{},&quot;spacing&quot;:{},&quot;uuid&quot;:&quot;me12dgtpuqsczrkztt&quot;},[&quot;span&quot;,{&quot;data-type&quot;:&quot;text&quot;},[&quot;span&quot;,{&quot;sz&quot;:10,&quot;szUnit&quot;:&quot;pt&quot;,&quot;color&quot;:&quot;#7e7F7F&quot;,&quot;data-type&quot;:&quot;leaf&quot;},&quot;If the original address is invalid and the package is returned to us, please contact us at&#xA0;&quot;]],[&quot;a&quot;,{&quot;href&quot;:&quot;https://mailto:service@luciphiapet.com/&quot;,&quot;uuid&quot;:&quot;me12dgtpkyaegv05kjm&quot;},[&quot;span&quot;,{&quot;data-type&quot;:&quot;text&quot;},[&quot;span&quot;,{&quot;bold&quot;:true,&quot;sz&quot;:10,&quot;szUnit&quot;:&quot;pt&quot;,&quot;color&quot;:&quot;#7e7F7F&quot;,&quot;data-type&quot;:&quot;leaf&quot;},&quot;service@luciphiapet.com&quot;]]],[&quot;span&quot;,{&quot;data-type&quot;:&quot;text&quot;},[&quot;span&quot;,{&quot;sz&quot;:10,&quot;szUnit&quot;:&quot;pt&quot;,&quot;color&quot;:&quot;#7e7F7F&quot;,&quot;data-type&quot;:&quot;leaf&quot;},&quot; with your order number. We&apos;ll discuss options like refund or reshipment (additional fees may apply for reshipment).&quot;]]]]" 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data-identifier-application__slash__x-doc-key="4EZlweZzE3EpgqxA" id="isPasted">Unfortunately,&#xA0;we cannot change the shipping address once the order is in transit&#xA0;with the carrier.<ul><li>If the original address is valid, the carrier will deliver it there.</li><li>Upon delivery, you may be able to arrange a pickup or forward the package through your local post office or the carrier&apos;s website/app.</li><li>If the original address is invalid and the package is returned to us, please contact us at&#xA0;<a href="mailto:service@luciphiapet.com">service@luciphiapet.com</a>&#xA0;with your order number. We&apos;ll discuss options like refund or reshipment (additional fees may apply for reshipment).</li></ul></article>

Change address in transit?

<article data-clipboard-cangjie="[&quot;root&quot;,{},[&quot;p&quot;,{&quot;jc&quot;:&quot;left&quot;,&quot;uuid&quot;:&quot;mdzfb5lt5zqg1lmr9lj&quot;},[&quot;span&quot;,{&quot;data-type&quot;:&quot;text&quot;},[&quot;span&quot;,{&quot;sz&quot;:11,&quot;szUnit&quot;:&quot;pt&quot;,&quot;color&quot;:&quot;#7e7F7F&quot;,&quot;data-type&quot;:&quot;leaf&quot;},&quot;We sincerely apologize for this error. Please email us immediately at&#xA0;&quot;]],[&quot;a&quot;,{&quot;href&quot;:&quot;https://mailto:service@luciphiapet.com/&quot;,&quot;uuid&quot;:&quot;me12dtj4s3wi6zedd4&quot;},[&quot;span&quot;,{&quot;data-type&quot;:&quot;text&quot;},[&quot;span&quot;,{&quot;bold&quot;:true,&quot;sz&quot;:11,&quot;szUnit&quot;:&quot;pt&quot;,&quot;color&quot;:&quot;#7e7F7F&quot;,&quot;data-type&quot;:&quot;leaf&quot;},&quot;service@luciphiapet.com&quot;]]],[&quot;span&quot;,{&quot;data-type&quot;:&quot;text&quot;},[&quot;span&quot;,{&quot;sz&quot;:11,&quot;szUnit&quot;:&quot;pt&quot;,&quot;color&quot;:&quot;#7e7F7F&quot;,&quot;data-type&quot;:&quot;leaf&quot;},&quot;&#xA0;with your&#xA0;&quot;],[&quot;span&quot;,{&quot;bold&quot;:true,&quot;sz&quot;:11,&quot;szUnit&quot;:&quot;pt&quot;,&quot;color&quot;:&quot;#7e7F7F&quot;,&quot;data-type&quot;:&quot;leaf&quot;},&quot;order number&quot;],[&quot;span&quot;,{&quot;sz&quot;:11,&quot;szUnit&quot;:&quot;pt&quot;,&quot;color&quot;:&quot;#7e7F7F&quot;,&quot;data-type&quot;:&quot;leaf&quot;},&quot;&#xA0;and whether you prefer a&#xA0;&quot;],[&quot;span&quot;,{&quot;bold&quot;:true,&quot;sz&quot;:11,&quot;szUnit&quot;:&quot;pt&quot;,&quot;color&quot;:&quot;#7e7F7F&quot;,&quot;data-type&quot;:&quot;leaf&quot;},&quot;reshipment&quot;],[&quot;span&quot;,{&quot;sz&quot;:11,&quot;szUnit&quot;:&quot;pt&quot;,&quot;color&quot;:&quot;#7e7F7F&quot;,&quot;data-type&quot;:&quot;leaf&quot;},&quot;&#xA0;(if available) or a&#xA0;&quot;],[&quot;span&quot;,{&quot;bold&quot;:true,&quot;sz&quot;:11,&quot;szUnit&quot;:&quot;pt&quot;,&quot;color&quot;:&quot;#7e7F7F&quot;,&quot;data-type&quot;:&quot;leaf&quot;},&quot;refund&quot;],[&quot;span&quot;,{&quot;sz&quot;:11,&quot;szUnit&quot;:&quot;pt&quot;,&quot;color&quot;:&quot;#7e7F7F&quot;,&quot;data-type&quot;:&quot;leaf&quot;},&quot;. We will investigate the cause of the incorrect delivery. If the error originated from our side, we will expedite the resolution based on your preference. Thank you for your understanding.&quot;]]]]" 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data-identifier-application__slash__x-doc-key="4EZlweZzE3EpgqxA" id="isPasted">We sincerely apologize for this error. Please email us immediately at&#xA0;<a href="mailto:service@luciphiapet.com">service@luciphiapet.com</a>&#xA0;with your&#xA0;order number&#xA0;and whether you prefer a&#xA0;reshipment&#xA0;(if available) or a&#xA0;refund. We will investigate the cause of the incorrect delivery. If the error originated from our side, we will expedite the resolution based on your preference. Thank you for your understanding.</article>

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