"Delivered" but not received.Updated 8 days ago

We understand this is frustrating! Please try these steps:

• Check all potential delivery spots: mailbox, porch, front/back doors, garage, apartment office/reception.
• Ask neighbors, household members, or building staff if they accepted it.
• Contact the shipping carrier (using the tracking number) to inquire about the specific delivery location or file a trace/claim.
• If steps 1-3 are unsuccessful after 24-48 hours, contact us at [email protected] with your order number and details. We'll assist you further.