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Refunds are issued exclusively to your original payment method. Before initiating a return, please ensure your payment card is active and can receive funds. If your card may be unable to accept refunds (e.g., expired or closed accounts), contact us a
To ensure timely refunds:
Refunds exclude original shipping fees and return label costs ($5.99+). The item price is always refunded unless:. Exception: Damaged/defective/wrong items qualify for full refunds with waived return fees.
First verify with your bank/card issue - processing often causes apparent delays. If unresolved after 15 business days: