Luciphiapet logo
Luciphiapet logo

All articles

Delayed or missing refund.Updated 7 days ago

First verify with your bank/card issue - processing often causes apparent delays. If unresolved after 15 business days:

  • Check your bank account for the refund
  • Contact your card company about pending credits
  • Email us at [email protected] with order number and return details. Our team will investigate and resolve all valid cases within 72 hours.
Was this article helpful?
Yes
No