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<article data-clipboard-cangjie="[&quot;root&quot;,{},[&quot;p&quot;,{&quot;uuid&quot;:&quot;me2hbfmc3egpjwsi6eq&quot;,&quot;ind&quot;:{},&quot;spacing&quot;:{}},[&quot;span&quot;,{&quot;data-type&quot;:&quot;text&quot;},[&quot;span&quot;,{&quot;color&quot;:&quot;#7e7F7F&quot;,&quot;sz&quot;:11,&quot;szUnit&quot;:&quot;pt&quot;,&quot;bold&quot;:false,&quot;data-type&quot;:&quot;leaf&quot;},&quot;Email us at &quot;]],[&quot;a&quot;,{&quot;href&quot;:&quot;mailto:service@luciphiapet.com&quot;,&quot;uuid&quot;:&quot;me7w5xx34moj2xs1x1q&quot;},[&quot;span&quot;,{&quot;data-type&quot;:&quot;text&quot;},[&quot;span&quot;,{&quot;color&quot;:&quot;#7e7F7F&quot;,&quot;sz&quot;:11,&quot;szUnit&quot;:&quot;pt&quot;,&quot;bold&quot;:false,&quot;data-type&quot;:&quot;leaf&quot;},&quot;service@luciphiapet.com&quot;]]],[&quot;span&quot;,{&quot;data-type&quot;:&quot;text&quot;},[&quot;span&quot;,{&quot;color&quot;:&quot;#7e7F7F&quot;,&quot;sz&quot;:11,&quot;szUnit&quot;:&quot;pt&quot;,&quot;bold&quot;:false,&quot;data-type&quot;:&quot;leaf&quot;},&quot; with your request. Our team will process adjustments and email confirmation with next steps.&quot;]]]]" data-identifier-application__slash__x-cangjie-fragment="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" data-identifier-application__slash__x-doc-key="4EZlweZzE3EpgqxA" id="isPasted">Email us at&#xA0;<a href="mailto:service@luciphiapet.com">service@luciphiapet.com</a>&#xA0;with your request. Our team will process adjustments and email confirmation with next steps.</article>

Email us at service@luciphiapet.com with your request. Our team will process adjustments and email confirmation with next steps.

Updating a return request.

Return & Exchanges

Items out of stock?

OEKO-TEX® STANDARD 100 certified.

Product

Trouble placing order?

Order cancellation & changes.

Missing order confirmation.

Using coupons & gift cards.

Promo code not applied?

Order

Shipping rates & times.

Order tracking.

International shipping.

Package returned to sender.

"Delivered" but not received.

Package lost.

Order delayed.

Change address in transit?

Delivered to a wrong address.

Missing item from order.

Shipping & Delivery

Return eligibility.

Start a return.

Find my order number.

Non-refundable items.

Damaged or defective item.

Received a wrong item.

Do you offer exchange service?

Return to physical locations.

Return shipping costs.

After sending your return.

How will I receive my refund?

Refund timeframe.

Can I get a full refund?

Delayed or missing refund.

Refund

Updating a return request.Updated 3 months ago