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Damaged or defective item.Updated 6 days ago

  • Log in to My Account.
  • Request a return within 7 days of delivery.
  • Select "Damaged or Defective" → Ignore the $5.99 fee (free return upon verification).
  • Submit verification photos via email:
    • Shipping label
    • Product barcode on exterior packaging
    • Clear images of damaged areas
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