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Here are common reasons:. Shipping not available: We currently ship only within the contiguous United States. We do not ship to Alaska, Hawaii, Puerto Rico, American Samoa, Guam, Marshall Islands, Northern Mariana Islands, Rhode Island, U.S. Virgin I
We process orders very quickly to get them to you fast! Changes or cancellations are often possible only if requested within 2 hours of placing your order. Act Fast: Contact us immediately via:
First, double-check that you entered your email address correctly on the order confirmation page. If correct, please check your Spam or Junk Mail folder.To ensure future emails reach your inbox, please whitelist our email address (service@luciphiapet
On the checkout page, after filling out your Contact, Delivery, and Payment details, you'll find the "Discount Code or Gift Card" field. Enter your code there and click "Apply" to activate your savings.
Please email us at [email protected] immediately with your order number and the discount code you intended to use. We'll verify the code's validity and eligibility for your order. If valid, we will apply the discount and refund the difference t