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Luciphiapet

We accept the following forms of secure payment:. Visa. Amazon Pay. Paypal. American Express. Apple Pay. Diners Club. Discover. Google Pay. Mastercard. Shop Pay

What payments are acceptable?

Payment

Items out of stock?

OEKO-TEX® STANDARD 100 certified.

Product

Trouble placing order?

Order cancellation & changes.

Missing order confirmation.

Using coupons & gift cards.

Promo code not applied?

Order

Shipping rates & times.

Order tracking.

International shipping.

Package returned to sender.

"Delivered" but not received.

Package lost.

Order delayed.

Change address in transit?

Delivered to a wrong address.

Missing item from order.

Shipping & Delivery

Return eligibility.

Start a return.

Find my order number.

Non-refundable items.

Damaged or defective item.

Received a wrong item.

Do you offer exchange service?

Return to physical locations.

Return shipping costs.

Updating a return request.

After sending your return.

Return & Exchanges

How will I receive my refund?

Refund timeframe.

Can I get a full refund?

Delayed or missing refund.

Refund

Will I be charged sales tax?

What to do if my payment fails?

What payments are acceptable?Updated 2 months ago